Privacy Policy
Privacy Policy for Balanced Pilates & Wellness Boutique Effective Date: March 24, 2026
Introduction
Balanced Pilates & Wellness Boutique (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit balancedpilatesboutique.com or use our services.
Information We Collect
Personal Information: Name, email address, phone number, and date of birth. We collect insurance provider and ID numbers for physical therapy services. We also collect shipping addresses and payment details for merchandise orders.
Non-Personal Information: IP addresses, browser types, and browsing behavior. This includes data on how you interact with our website.
How We Use Your Information
To provide and improve physical therapy, pilates, and nutrition services.
To manage clinical billing through Prompt EMR and class scheduling via Momence.
To fulfill and ship merchandise orders.
To analyze website traffic and performance.
To communicate studio updates, newsletters, or promotional offers.
To deliver relevant advertisements through social media platforms.
How We Protect Your Information
Security Measures: We use secure servers and encryption to protect your data. Access to sensitive health information is restricted to authorized clinical and administrative staff.
Third-Party Services: We use Prompt EMR for medical records and Momence for boutique management. These platforms maintain high security standards.
Sharing Your Information
We do not sell your personal information. We share data with the following partners to provide our services:
Analytics Providers: We use Google Analytics to understand website usage and improve user experience.
Marketing Platforms: We use Meta (Facebook and Instagram) to deliver targeted updates and advertisements.
Order Fulfillment: We share name and shipping information with Printify to process and deliver boutique merchandise.
Payment Processors: To manage co-pays, fees, and memberships.
Insurance Carriers: To verify benefits and process clinical claims.
Cookies and Tracking
We use cookies and tracking technologies like the Meta Pixel and Google Analytics. These tools help us analyze website traffic and the effectiveness of our marketing. You can manage cookie preferences through your individual browser settings.
Your Rights
You may request to access, correct, or delete your personal information at any time.
You may opt out of marketing communications by using the link in our emails or contacting the studio.
Contact Information
Questions regarding your privacy can be directed to:
Email: manager.balancedpilates@gmail.com
Phone: (989) 486-1232